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A free resource that helps guide public service employees through the Florida Retirement System provided by First Choice Wealth & Retirement

Effective Date: 01/28/2025

1. Introduction

MyFRSGuide respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you opt in to receive SMS messages from us regarding scheduling with one of our FRS specialists.

By using our services and opting in to receive text messages, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

When you opt in to receive SMS messages from us, we may collect the following information:

  • Your name
  • Your phone number
  • Any preferences related to scheduling an appointment with our FRS specialists

We do not share, sell, rent, or trade your personal data with third parties.
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

3. How We Use Your Information

We use your information solely to:

  • Send SMS messages regarding appointment scheduling
  • Provide reminders, confirmations, or follow-ups related to your inquiry
  • Respond to any assistance requests you send us

We do not use your phone number for marketing or promotional purposes beyond the intended communication regarding our services.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or mobile networks is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Sharing

We do not share or sell your information with third parties. Your data is solely used for the purpose of scheduling and communication regarding our services.

6. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review this page periodically.

7. Contact Us

If you have any questions regarding this Privacy Policy or our SMS communications, you can contact us at:

MyFRSGuide
[email protected]
800-959-1644
www.MyFRSGuide.com

For privacy policy details, visit: https://myfrsguide.com/privacy-policy/


SMS Terms and Conditions

By opting in to our SMS communications, you acknowledge and agree to the following terms:

  • Messaging Frequency: The frequency of messages may vary depending on your scheduling and follow-up needs.
  • Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier.
  • Opt-Out: To opt out of receiving messages at any time, text STOP. Once you opt out, you will no longer receive messages from us.
  • Help: For assistance, text HELP or visit our website at https://myfrsguide.com/. 
  • SMS Consent Communication:

    The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

    Types of SMS Communications:

    If you have consented to receive text messages from MyFRSGuide, you may receive messages related to the following:

    • Appointment reminders
    • Follow-up messages
    • Billing inquiries
    • Promotions or offers

    Example: “Hello, this is a friendly reminder of your upcoming appointment with [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

    Message Frequency:
    Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your [appointments/billing, etc.].

    Potential Fees for SMS Messaging:

    Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

    Opt-In Method:

    You may opt-in to receive SMS messages from MyFRSGuide in the following ways:

    • Verbally, during a conversation
    • By submitting an online form
    • By filling out a paper form

    Opt-Out Method:

    You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

    Help:

    If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://myfrsguide.com/contact/

    Additional Options:

    • If you do not wish to receive SMS messages, you can choose not to fill out our form.

    Standard Messaging Disclosures:

    • Message and data rates may apply.
    • You can opt-out at any time by texting “STOP.”
    • For assistance, text “HELP” or visit our Privacy and Terms and Conditions pages.
    • Message frequency may vary